Shipping & Returns

Shipping & Handling

We ship your order to you in eco mailing bags made from sugar cane - the greenest material on the market. They're carbon neutral and fully recyclable - just pop them in your recycling bin!

All orders are prepared within two days of placement. Items are shipped via Royal Mail First Class. We currently ship to the UK. For international shipping enquiries, please send us an email at info@bricktowngoods.co.uk.

 

Returns

If you are unhappy with your purchase for any reason, you may return the items for a refund within 30 days of the initial date of order, provided the items are returned unworn, unwashed and with all original tags attached.

If a full refund is requested, we will promptly refund the purchase price once the item has been returned. There are no refunds on items damaged in shipping. You must file a claim with the carrier.

We will notify you via email when your return has been processed. Feel free to contact us at info@bricktowngoods.co.uk.

 

EXCHANGES

If you would simply like to exchange your item, please contact us (info@bricktowngoods.co.uk) before returning your original order or placing a new one. Once we do receive your item, we will send out your exchange directly.